T-Mobile Authorized Retailer

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3.8

( 8 reviews )

Cell phone store $$

Closed 10:00 AM - 08:00 PM See Hours

3870 College St Ste 100, Beaumont, TX 77701, United States

+1 4993-224-20

T-Mobile Authorized Retailer is a trusted provider of T-Mobile products and services, offering a wide range of options for mobile communication and connectivity. As an authorized retailer, they are committed to providing customers with the latest T-Mobile devices and plans to meet their individual needs. With a focus on customer satisfaction and quality service, T-Mobile Authorized Retailer strives to create a seamless experience for each visitor. Whether seeking a new smartphone, tablet, or wireless plan, customers can rely on the expertise and reliability of T-Mobile Authorized Retailer to find the right solution. With a strong presence in the mobile communications industry, T-Mobile Authorized Retailer is dedicated to delivering top-notch products and services to its customers, ensuring a positive and fulfilling experience with every visit.

Reviews

3.8/5

8 reviews

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1 stars

Ronald van der putte

March 22, 2024

My experience with an employee at Tmobile on college st was quite disappointing. During our discussion, it was evident that he was under the influence of marijuana, as the rep moved slowly and the entire store reeked of it. This not only affected our conversation but also created an unprofessional atmosphere, impacting the overall work environment negatively. When I made a complaint to the assistant manager he act as if it wasn’t a big deal and told me to leave if it’s bothering me so much to go and leave the store. I’m here yo say I will never come to this location again and the whole store smelled like a pound of weed. Never Again!

Stephen kievit

March 22, 2024

Matt B. Is the person to ask for. Helped de-escalate some business account issues. Spent about 1.5 hours with us until the issues were resolved. Definitely recommend his service. Great job Matt.

S e r a p h i e l u

March 22, 2024

Went to get McAfee installed and apps off I didn't want. Also to have my screen changed because it is cracked but girl kept saying it was only scratched. But is definitely cracked . Will try mid county location

Run wu

March 22, 2024

Matt is the best ever. I came here just to work with him because he makes the experience so much better. He is super knowledgeable too. He always solves any issue that I come in for.

Makia tinnell

March 22, 2024

Amazing customer service!!! The young lady that attended me was a very good worker. I believe her name was Fatima. If you go there definitely ask for her!

Redwings fan

March 22, 2024

Come and visit the BEST store in College, these Experts are more than just advocates for T-Mobile they, exceed every interaction!! Visit them at 3870 College, you wont be dissappointed!

Muliang zhou

March 22, 2024

I felt like I was bothering them. Didn't explain anything. Never asked me if everything was saved before transferring over to a new phone. The new phone is just as bad as the one they replaced under warranty.